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I teach piano lessons and we've had to move online.
I can't hear my students when they're playing. I can hear them perfectly when they are speaking. This has just recently stopped working (mid December 2021)
I am using version 5.9.1. I have encouraged all my students to keep Zoom up to date.
Original sound is enabled for both me and my students and also high fidelity music mode selected.
I can only hear the first 10 seconds of them playing piano, and then it cuts out.
Hello, I'm a piano teacher with the same issue. I'm on Windows/Dell XPS 15 computer with an Nvidia graphics card. Could you give some detail about which settings you adjusted that fixed the issue? Thank you!