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My name is Brandon. Thanks for joining the Zoom Community! Is the button greyed out like the one in the screenshot below?
This would mean that you have an instance of Zoom running already in the background, and you would need to leave that meeting first before joining another meeting.
this same thing happens to me - I can connect to some meetings but other times it just stays grey as though I am in a meeting but I can not find where the meeting is at to close it. how do I find the meeting -- (I am connecting via SSO )
Hello @heidiK ,
You can check to see if your processes are running a Zoom.us process. If so then there should be two zoom.us processes running on your computer if you are in a meeting. The fastest way to find your meeting is to click on the go back to meeting (orange) button because this will launch your meeting if the window is behind documents or other applications on your desktop.