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Can't adjust meeting volume

kepic
Listener

Error codes: no error codes

Device type: bluetooth headset

Zoom version: always latest, keeps happening

Troubleshooting steps taken: tried adjusting overall Windows volume, tried adjusting volume from Windows volume mixer, tried adjusting volume from Zoom audio settings

Operating system: Windows 11, updated to latest

 

None of the solutions here have actually solved this. This occurs in all Zoom meetings. Volume can't be adjusted up or down.

2 REPLIES 2

dcurran
Listener

This kept happening to me on multiple laptops with multiple different earbuds, including super cheap ones all the way up to brand new Pixel buds.  Someone on Reddit suggested to change the setting from Headphones to Headset.  Click on the system volume icon in the lower right, and if you see a little "up" arrow by the name of the buds, click on it and see if you can change it to Headset and see if that works for you.

SeattleTwist
Observer

I found this instruction about volume adjustments:  To configure your Zoom audio output settings, you need to open Zoom’s settings. To access the settings, click on your user icon in the top-right corner, then click on “Settings”.

my comment: it was up all the way, next meeting I'll try this to adjust audio.