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Can someone help? This keeps happening. Why does it mute me when I share my screen?

AMM_0225
Listener

‎2022-01-26 08:04 AM

Under participants, it says I'm not muted. However, in the lower-left side of the screen, it shows the microphone (greyed out and with a red line through it) and underneath it says "unmute". I can't click it. What should I do?

(See attached screenshot)

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GreggG_aka_4G
Community Champion

‎2022-01-27 08:22 AM

Hello AMM_0225 - I just want to make sure that I understand this correctly. So before you do a screen share, do your audio and audio controls work perfectly? Additionally, what version of the Zoom Application are you running?

 

Thanks, Gregg

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Gregg Glowinski
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