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Camera is automatically turning off


Hi can anyone help me with how to fix this, I'm having this problem lately when I try opening my camera it's working fine, However in a few minutes it turns off can anyone help me with how to fix this? Does anyone have this problem and fix it? 

I also tried the following:
1. checked my camera drivers and it's up to date. 
2. Uninstall/ Install Zoom
3.  Restart my laptop

You can also see my image that it can now detect my camera. But a while ago I can access my camera. 

Thank you and looking forward to hearing with you guys


Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @ricobuenviaje ,


Your camera is integrated in your device? or it's external?


Best regards,

Please mark if this solution helped you so that other colleagues can find it!

I have same problem. My camera is external.