You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-08-07 02:40 PM
I would love help, our zoom account used for fellowship meetings has the 'claim host' option disabled by (a previous) admin. We don't have an admin named in the account settings and as far as I can see the account is just me, the owner - I have inherited it from the last person who ran this account (and our fellowship meetings). Can anyone help me please on how I can change the option set by 'admin' so I can now set up meetings where people can 'claim host'?I understand that the owner (me) cannot also be the admin - but I also don't know who the admin is - would I have to appoint someone to be an admin in order to be able to change some of the account settings locked by whoever set the account up? From what I can see if I want to appoint an admin I am inviting them to combine their zoom account with ours which I don't want either.
Many thanks in advance I am very grateful for any help. I have spent two hours reading and working my way around the account tonight and am none the wiser.
2022-08-07 03:44 PM
There’s a lot of great material out there in the Zoom Support area online, but as you’ve found, much of it is technical and can be hard to follow. Sorry about that – I hope I can help!
I’m guessing you’ve read this Zoom Support article on “Using Host Key “:
First, can you tell me if your accounts are Pro accounts, or are they all or mostly Basic/free accounts?
The Host Key is not available to free/Basic/unlicensed accounts. See the prerequisite section of the article above which specifies Pro or higher accounts.
If your accounts are Pro/licensed/paid accounts, I’ll try to help walk you through the process.
2022-08-08 03:10 PM
Hi Ray, I would be so happy for some help. The account is licenced and I am the only user of it. I am registered under roles as the 'owner' and when I go to meeting settings and find the setting that allows me to set host keys for people to use it says it's locked by admin and can't be undone. I am about to go to bed in the UK but would be so grateful for your help if you have time. I am not doing great, tonight it wouldn't even let me back in as the same username as last night so I am now GMMB1!