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CAN'T SHARE AUDIO SHARE SCREEN

bastiankawu
Listener

When I try it says "to share your computer audio, please install the zoom audio device".

 

PLEASE HELP GUYS

5 REPLIES 5

vescamilla
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Bastiankawu,

 

This is normal if this is the first time you're sharing audio or perhaps after a software update. Enter your password in the dialog box you showed and the installation should complete very quickly. You will then be able to share your audio.

 

Hope this helps!

If this answers your question, please click "Accept solution". Thank you!

heyy thank for your advice, but when i entered my password there didn't any notifications or something that pop up the installation process. Please reply this message 

jeannepr
Listener

Hi, I've got the same issue. I enter my password and it "jiggles" and nothing happens. Like it rejects the password, and I know that it's correct because I had just entered it to sign into Zoom. I did an update on my Mac and uninstalled and reinstalled Zoom.

Same happened to me too. Did Mac update, uninstalled and reinstalled Zoom. Nothing happened. Please advise what should we do here. 

DianShirley
Listener

I am also having this problem though I don't know how to access my password.