Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-08-04 08:08 AM - last edited on 2023-04-21 11:14 AM by Bri
I´ve recently invited other accounts to be users under my owner account. Now I need to buy one of them a pro licence, but my own account plan doesn´t expire until the end of the month. How can I buy just one extra licence - Zoom asks me to upgrade the current plan and buy 2 licences, including the one I already have active.
I need to assign this new pro licence to a user and for it to be active as soon as possible, but Zoom follows my payment plan and tells me they'll charge me (and activate the licence, I guess) at the end of the month.
2022-08-06 11:34 AM - edited 2022-08-06 11:35 AM
Hi, @Z-user,
I was looking for a definitive support article to point to, but I can’t find real documentation on this. I’ve done it several times, so speaking from experience.
Go ahead and get the extra licenses you actually need (if you haven’t already done so). I believe Zoom will pro-rate the fee for the current month, and then it depends on whether you’re on monthly or annual billing. For monthly, they will line up the renewals with your monthly account schedule. For annual, I can’t remember whether they pro-rate for a year and then line up with your annual plan, or pro-rate for a month first and – yeah, I forget now exactly that worked! But I do know that it seemed to handle things just the way I expected it to.
If it does something unusual, contact Zoom Billing through the Support Ticket route here:
Support Ticket: https://support.zoom.us/hc/en-us/requests/new
I did find this, which has some of the information, but not exactly what I was looking for – hopefully it will help:
https://support.zoom.us/hc/en-us/articles/207597883-Upgrading-your-account-and-add-ons
2022-09-05 12:38 PM
Thanks Ray,
A little further clarification - if my payment plan is set to renew on the 30th, for example, but on the 15th I add a new pro - licence to assign to a formerly basic linked account, which I need to be able to have activated immediately, can I count on it to be activated once I add it, or will it activate only at the end of the month when the payment cycle is renewed?
2022-09-05 12:52 PM
It's been a while since I went through this... but I'm pretty sure this is what happens if you're adding something in the middle of the month.
I think the process you'll go through online will quote the full monthly price... but the invoice and charge to your account that day will be prorated through the end of the month. At the beginning of the next month, your new license will be renewed along with everything else.
If you do annual billing for your licenses -- well, I can't remember, but it'll be something like prorated either this month or for the year. There might be an option to select which.
Bottom line answer to your question: Yes, the license is immediately available for use... you just need to assign it to the user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
Follow these steps taken from the article:
The license is now applied to the user and they can use it immediately.
2023-06-21 11:54 AM
please how does a monthly user pay for another month in advance on zoom?