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Breakout rooms not shown in meetings. Breakout rooms activated.

Sibyllezion
Listener

Hey there,

I quickly update the post.

Ive spent weeks to figure out why the option hasnt been shown in meetings while being totally activated.

Here we go: Its the end-to end encryption not allowing the function.

So in case of doubt if someone else is in trouble- try deactivating end-to end.

Thank you.

Sibylle

 

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Zoom account features such as Breakout rooms need to be enable in a few places.

 

The account admin needs to make them available globally to all users in the account settings.

 

The user needs to enable it for their own use in their own account settings.

 

This Zoom support article has the steps required.

 

https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms#h_01F0WE7DPPTMX7B84GHVQP... 

 

Regards

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