Bought new airpods and now zoom will not recognize the new ones

[needhelp87]

I bought new airpods when my old ones died, and when I directly select Bill's airpods it will not play through my new airpods. How can I get zoom to forget my old airpods and find my new ones? My new airpods connect to all my devices no problem, but zoom will not play through them / recognize them

Help!

[Eliot]

what zoom application are you using, for example, meetings, webinars, rooms, events, phone, etc.?

are your airpods on the zoom certified equipment lists?

Zoom Phone Certified Hardware – Zoom Support

Zoom Certified Hardware – Zoom Support

Zoom Rooms Certified Hardware – Zoom Support