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Blurred Background Problem

Harry_Potter
Observer

Hello,

I have Zoom on my PC version 5.8.0 and I want a blurred background but when I go into my settings page under "Backgrounds & Filters", I only have San Francisco, Earth, and Grass. I don't have a Blur option. I have researched this and tried everything and it didn't work. I even uninstalled Zoom and reinstalled it, signed in, went back into the background page and it still doesn't show the Blur option. It says I need to have version 5.5.0 and later. Can someone help?

3 REPLIES 3

Rupert
Collaborator

Does your PC hardware meet the system requirements for blurred background?

 

Supported processors

Intel i3 - 2 cores or higher - 5th generation or higher

Intel i5 - 2 cores or higher - 3rd generation or higher

Intel i7 - 2 cores or higher - 3rd generation or higher

AMD - 8 logical cores - 3.0Ghz or higher

 

 

 

Max here

- Intel(R) Core(TM) i3 CPU 560 @ 3.33GHz
- Zoom 5.8.4 (1736)

and blurred background is not available...

 

😭

 

AnNguyen
Observer

Hi Rupert,

 

I have the same problem. Zoom version 5.8.0 and intel i5 dual cores 4th generation.