I have been using Zoom for years with Bose bluetooth noise cancelling headphones with no issues on my fairly new Windows 10 laptop. About a month ago they stopped working in Zoom; they work fine otherwise. I can be listening to something on my headphones and as soon as I start zoom they go silent. Inside Zoom when I test speaker and microphone and select my headphones I cannot hear the audio and it won't detect the mike. If I turn off the headphones and select my laptop internal speakers it works fine. I have spent hours trying to figure out what is going on via google and have not had any luck.
Hey @lpreinhold, just to clarify, you're not able to see your Bose headphones as a speaker or microphone input here when in-meeting clicking the ^ next to the microphone?
You can try to uninstall/reinstall Zoom, update to the latest version, or take a look into the Fix Bluetooth problems in Windows KB from Microsoft. Personally, I have Beats Studio Pros 3 and Airpods that work with Zoom via Bluetooth using a Macbook Pro.