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Bitdefender causing Zoom to start slow and become unresponsive.

JetCanada
Listener

I was running Bitdefender Total Security on my Windows PC and the Zoom client would take minutes to launch and starting or joining meetings would also take 1 to 2 minutes (the first time). The Zoom client would indicate "not connected", or "connecting", or "not responding". Sometimes during a meeting, my video would freeze or starting to share would freeze for 1 to 2 minutes. We have multiple Zoom Pro licenses for business presentations, Webinars, and meetings and this was obviously not acceptable.

 

I tried disabling all Bitdefender services from the Bitdefender dashboard, but this had no effect. It was only after I totally uninstalled Bitdefender and reverted back to the Windows Defender did the problem instantly go away.

 

Anybody having issues with Zoom and Bitdefender? Any ideas how to fix this?

2 REPLIES 2

Bac007
Listener

Same issue here. I had to uninstall the program to get it to work. 

Same issue - after installing bitdefender the use of zoom became unstable and the program takes 3-5 minutes to launch