Showing results for 
Search instead for 
Did you mean: 

Basic Account with 40 restriction on 1:1 meeting


Hello I have join zoom since locked down and had pro account all along until realising that I don't really need a pro account to meet one to one meeting. so cancelled it and have downgrade to basic. Recently I found that zoom restricting my account to 40 minutes  for one to one meeting. Anyone have the same experience?

would appreciate some feedback. thank you Juliet 


Community Champion | Zoom Employee
Community Champion | Zoom Employee

This is indeed a recent change. From May 2nd, basic users on Free accounts will be limited to 40-minute 1:1 meetings. You can read more about this change and also find an offer in case you would like to upgrade again here: 


If this helped, please remember to click on the "Accept as Solution" button below.