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Bad video quality sent to Guests and Recording


Hello, i use:


Ubuntu 20.04.5 LTS

Logitech C920 Webcam.

Zoom Version: 5.17.11 (3835)


The video signal is great in my self view, when i open zoom or in the video settings preview.


But for other meeting guests and the recording its very low quality.


How can i fix this?


Community Champion | Customer
Community Champion | Customer

WEBcam video via Zoom is typically 640 x 360, which is sufficient for most small screen viewing. IF you REALLY NEED higher resolution then you can screen share your camera, which will typically deliver 720P. But now your camera is a screen share and will tend to dominate the screen no matter who is speaking. The only other way to achieve this would be to use an enterprise account. If your image is appearing pixelated or choppy to other participants you probably have an internet bandwidth issue or computer processing issue. I do Zoom meetings all the time with a pro account on Windows 10 using the same camera and it appears very acceptable to other participants.

Yes, i have 100% cpu usage, but i dont know why and what to do.