You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-08-11 02:57 AM
We have a recurring meeting for our team at work.
The meeting was scheduled by one of the teammates.
The problem is that whenever that person has another meeting at the same time or a previous meeting has extended, the other teammates cannot enter the meeting and get the "The host has another meeting in progress".
We just need to have a recurring meeting (with a single meeting link), and that anyone would be able to join without relying on any single participant being in another meeting.
Currently when this happens, another person has to create a new meeting and invite all the attendees to the new meeting, which is a mess.
I found there is an "alternate host" feature, but it requires a certain subscription which we don't have (this option doesn't appear at all when scheduling a new meeting or editing an existing meeting).
Also, in the meeting settings I tried disabling the "waiting room" option, enabling the "allow participantes to join any time".
And in the profile settings enabling the "Allow participants to join before host" option.
All this didn't help, the participants still can't join and get the aforementioned message.
2022-08-11 06:52 AM
Looks like you're running into that host's concurrent meeting limit, which limits how many active meetings a user can have at once. For most accounts, this is just 1 meeting at a time.
To avoid this, I would suggest rescheduling that meeting so that someone else is the host, so that the team meeting can take place, regardless of if the other current host's meeting is running late.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2022-08-11 06:57 AM
The thing is that this is a recurring meeting where any participant might have a previous meeting extended on any day, which would cause the same issue. So changing the host to someone else wouldn't solve this problem.
Why doesn't it allow the meeting to start with the other participantes and the host would have to exit his previous meeting in order to join the new one? The host doesn't seem to be a special case here.
In any case, if there is any other solution please let me know.
2022-08-11 08:39 AM
This is just how the system is designed. A host can only have 1 meeting running at a time, regardless of if they are actually in that meeting.
There are other solutions, like upgrading your account to increase your concurrent capacity or adding a dedicated user to host that and any other important team meetings, but I can't say what would work best for your company's situation.
2022-08-16 03:28 PM
If all users have their own access, have you tried creating a generic account for the company/team that could be the host of this meeting? Then with the other things you have set up (especially participants can enter before host) that should solve your problem.