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We have our accounts setup to use the built in live transcription but it's not working, The settings are turned on, but click on the enable auto transcribe button and nothing happens. I am able to still manually input closed captions.
Within the Zoom meeting client, I would suggest signing out of your account and back in and see if you have
When you click enable, you should see a banner that live transition is enabled and you should be able to unmute and talk, seeing the captions.