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Zoom AI Companion2022-01-18 04:33 AM
I have auto saved chat set in my zoom account (pro) but I can't find the chats anywhere. How can I find them? If it stopped working, does anyone know why? The settings are correct. Really need access to my chats from last week. Thanks!!
2022-01-23 10:16 PM
Hi @mpa1980,
Are you using a Mac or Windows machine?
Do you have Cloud Recording enabled on your account? If so your saved in-meetings chats are stored in the cloud after the recording is done processing:
If Cloud Recordings is disabled the in-meeting Chat should be stored on the computer where you hosted the meeting.
The file should be saved to your local recording location. The default is your Documents folder / Zoom / Folder with meeting name, date and time.
You can confirm the local recording location from your Zoom Client.
You may also find the following support articles useful:
https://support.zoom.us/hc/en-us/articles/115004792763-Saving-in-meeting-chat
https://support.zoom.us/hc/en-us/articles/360060889932-Enabling-auto-saving-chats
Let me know if this resolves your issue? If so, don’t forget to mark the reply as an accepted solution!
Thanks
2022-03-07 09:28 AM
Dumb newbie question—where’s the navigation menu?
thanks.
2022-07-13 07:20 PM
When signed into your Desktop Zoom page, click on your profile picture on top right corner. It will open the Navigation Menu along the left hand side. See "Recordings" there. Did that work for you?