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Audio problems

Percent-Edge
Listener

HI,

in a meeting others cannot hear me but I can hear them fine. This problem started in the middle of a Zoom meeting without having touched any key, changed any setting or even touched the PC at all. 
I tried headphones to exclude the laptop's microphone being the issue, but same problem with headphones. Can anyone help? 

2 REPLIES 2

JillyPossum
Listener

I have the same problem. I notice another similar query from someone using an ASUS Vivobook. That's the computer that has suddenly developed the Zoom audio problem. I have no problems on my Lenovo laptop (both are about 6 months old). I have no problems with audio in any other app on my ASUS Vivobook.
I have uninstalled and reinstalled Zoom twice on the ASUS and tried both headphones and speakers. No luck.
Can anyone shed any light on this issue?

 

RN
Zoom Moderator
Zoom Moderator

Hey @Percent-Edge. have you tried updating your Zoom client? Or uninstalled and reinstalled? As it's been some time since you've posted this, do you recall ever having a 'your connection is unstable' prompt beforehand? Hoping you were unmuted 🤞 (forget to unmute myself at times), did you ensure your microphone inputs were correct? If you're unsure whether someone can hear you or not, you can always test speaker & Microphone 

 

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