Audio - Bose QuietComfort® Earbuds

[Cyanne]

I bought myself some Bose QuietComfort® Earbuds. They work on everything except Zoom. I’ve gone through all the settings I could find. And still can’t get them to work on Zoom. Any ideas?

I have a Mac laptop.

[CarlaA]

Ji @Cyanne ! I know it has been a while since you initially posted, and I apologize for just now seeing your post! When testing on a different computer, are you able to connect the earbuds? Keep me updated!

Carla,
Zoom Community Team

[Cyanne]

That’s ok! I got it sorted, thanks!

[CarlaA]

Thats great to hear! If you have some time, would you mind sharing how you were able to resolve it? I'm sure other community members with a similar question would find it very helpful!