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2022-06-02 09:37 AM
Hello. Several months ago I played with my settings and somehow screwed something up. Before, attendees could get into the room before me/the host without a passcode. Now - They either have to input a passcode or are put in a waiting room. Can you tell me what I need to check on or off? I've tried clicking that thing that says passcode is embedded in link, but even without waiting room clicked on, they are ending up in a waiting room. Thanks!
2022-06-02 03:10 PM
Hi Joan, it's possible your Zoom admin has configured some settings that may have an impact on your meetings. If it is just your personal account, here are some settings to take a look at:
If you want people to join before you, you'll want to turn off the waiting room and turn on 'Allow participants to join before host'. Hope that helps!
2022-06-04 07:34 PM
So frustrating-- what do I have clicked incorrectly? Thanks so much for the help!
2022-06-02 10:16 PM
Did you try the below steps at this link: https://support.zoom.us/hc/en-us/articles/360022174112-Using-a-waiting-room-with-Zoom-Rooms#h_b2103f... for disabling the waiting room?
2022-06-04 07:35 PM
Thanks. Good to know. What I need though is ability for attendees to enter before me... using one click with passcode embed. For some reason that isn't working. See above. I'm sure it's user error. 🙂
2022-06-05 04:00 PM
Hi there, I believe you also need to enable 'Meeting passcode'.