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Attendee see grey banner on screen with presentation

alongkorn1020
Listener

When i present with macOS , attendee will see grey banner on screen with presentation 

how to fixed it. 

Please see attached file

1 REPLY 1

Steffen
Listener

Hi,

 

this is related to the function "Optimize for video clip" of the zoom client. To "remove" the grey/black banner disable the video-optimizing in the sharing window.

https://support.zoom.us/hc/en-us/articles/202954249-Optimizing-a-shared-video-clip-in-full-screen

 

Hope this helps 🙂

 

Steffen