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Aspect ratio not working

GustafK
Observer

Hi!
It is impossible for me to get the aspect ratio of my webcam right. The image always looks compressed from the sides, so to speak. No matter with setting I choose, it looks compressed. Tried changing setting of camera - not working. Tried ticking all the different boxes in Zoom. Nothing works. When I tick the "Original ratio"-box, I get black stripes on either side of the picture. When I untick it, the stripes go away, but then the picture is only zoomed in - not normal, so it still looks compressed. Ticking or unticking "HD" makes no difference. 

Hope someone will be able to help me! 😃 

1 REPLY 1

VA
Zoom Moderator

Hi @GustafK and welcome to the Zoom Community! I'm so sorry you haven't received a reply yet to your question. Are you continuing to experience issue with the aspect ratio in your meetings? If so, can you please let me know which webcam model you're using?


Virginia (she/her/hers)
Zoom Community Team