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Aspect Ratio changed in recording

LAR1973
Listener


Simple if in a zoom meeting and recording the recording is fine. But if you share a screen it changes to a portrait frame and a horizontal picture/video, regardless if the share is either way. Changed ratio aspect to original aspect, and not scale to fit. 
Is there more ratio aspect settings in the shared section ? It also happens when co-host share, on there phones probably because they are portrait. Or when we share music so partisans can hear it better. 
How can we share and ensure the recording ratio aspect doesn’t change?

 

Note the actual livestream aspect ratio does not change, all looks good from the live screen. Hence why it is confusing when it changes in the recording. 

Please fix this if you can Zoom, looks like a few people have this issue and have to use work around sir not use the option. Sad if your options are not useable. 

4 REPLIES 4

mblr
Listener

I also have noticed this recently and was looking for support. I've been recording and posting lecture sessions for students since October and noticed in the recent week+ that the aspect radio of the recordings has changed. I'm not opposed to change, but please have the older option back as well? The time it takes me to edit a video has now jumped due to having to make these edits. 

LAR1973
Listener

I also wanted to add we use a external camera not the laptop camera. Could this be a reason, and if so how can we stop it from happening? Please assist with this zoom! 

youngminyou
Listener

I have the same exact issue. Really frustrating that it automatically changed our aspect ratio - all of our video recordings are being ruined now.

LAR1973
Listener

Is there anyone out there that knows if there is a solution other than going back to laptop camera. Zoom tech people?