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App connection problem on Mac


Hey there, 

I have a problem with the zoom ap connection on my MacBook. Although I can connect to my meetings using the safari browser, my zoom application cannot connect to the internet. I cannot sign in or join a meeting. I checked it with the university internet as well and the problem hasn't been solved yet. I also restarted my Mac and uninstall and install the app according to some solutions on websites but it didn't work as well. My OS and app are both updated. I made all the permissions that were needed for the zoom app as well. 

It is really strange because I previously worked with the zoom app on my Mac. 


Can you help me with that? 


Zoom Moderator
Zoom Moderator

Hi! Are you still having this issue? If so, could you tell me which type of internet connection you have: wireless or wired?