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Browse Backgrounds2022-08-02 12:09 PM
Hi
I am just starting out as an online teacher. I am having trouble, as when I share a whiteboard, my students are not seeing the option to annotate or write on it. I can write and draw on it, but they just get a blank whiteboard with no annotation tools. I have tried everything. The settings are set up for students being able to annotate. Really could do with a solution.
Many thanks
2022-08-03 10:59 AM
Hi scj24,
Can you please check to see if you have "Only the user who sharing can annotate" turned off under your meeting settings in the web portal?
2022-08-05 03:34 AM
Hi ChrisO
Thank you so much for your reply. I have checked that "only the user who sharing can annotate" is turned off. It definatley is. So still got same problem ? driving me nuts.
Any other ideas much appreciated.
2022-08-05 04:38 AM
Hi scj24,
Here is a guide to using the annotation feature, please review it and ensure you are not overlooking a step. Also, note the app version requirement. If your students are not using the Zoom App with the version stated or a higher version, they will not be able to use the functionality (this includes joining from a web browser). I am assuming since the PWA for Chromebooks is not listed that it also does not support this feature.
2022-08-15 11:11 AM
I'm having trouble with a Chromebook user also. I checked my annotation setting already. I know nothing about Chromebooks, I'm a private tutor on a PC and iPad. Are you saying in your last sentence that Chromebook users can't write on the whiteboard, even when all of the sharing selections are enabled?
2022-08-15 11:27 AM
Hi ApexMathTutor,
That is correct. Chromebooks do not have an actual Zoom App like PC or IOS, they use a PWA which is limited in functionality similar to all other programs when it comes to Chromebooks.