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An unknown error has occurred for Facebook Live

CoachMarcus
Listener

I began receiving this message, "An unknown error has occurred" a month ago when trying to Live stream a Meeting to my Facebook profile.  How can I resolve this?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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Zoom Community Moderator
he/him/his

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CoachMarcus
Listener

Yes. I have the latest update, but it still kept giving me the error.  I am able to go Live onto a my business page, but not my personal profile.