Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing a Recorded Zoom Meeting

ssteele
Listener

I am the administrator of our Zoom account and need to access a recorded meeting from a user who was terminated today from our company. How can I access the recording?

1 ACCEPTED SOLUTION

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @ssteele 

As long as the terminated user was not deleted on the Zoom account, you should be able to access their recordings through the Recording Management option under Account Management. This page gives admins access to all cloud recordings on the entire account. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

View solution in original post

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @ssteele 

As long as the terminated user was not deleted on the Zoom account, you should be able to access their recordings through the Recording Management option under Account Management. This page gives admins access to all cloud recordings on the entire account. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you! This was exactly the advice I needed!