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Access to cloud based recording that was renamed????

CAMMRT
Listener

I edited, renamed and saved two meeting recordings in the Zoom cloud  on March 3 but now can't find them.

I copied the link before saving but the link shows that the "recording does not exist (3,301)".

Any suggestions????

1 ACCEPTED SOLUTION

Bort
Community Champion

Are you checking your desktop trash bin, or the cloud recording trash, found here: zoom.us/recording/trash

View solution in original post

4 REPLIES 4

Bort
Community Champion

You might check the Trash on the Recordings page to see if they are still there. Cloud recordings will typically stay in the trash for 30 days before they are fully deleted. 

Thanks for the suggestion but I already checked the trash file..any other hints? 

 

 

 

Bort
Community Champion

Are you checking your desktop trash bin, or the cloud recording trash, found here: zoom.us/recording/trash

Thanks, I found them!!