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2021-12-30 05:33 AM
we are going to implement the AD Sync Tool in our landscape. we have users account in different folders in LDAP,(eg: normal user accounts and admin accounts are in different OU) how do we setup the Base configuration?
2022-01-04 06:49 AM
Hey @ca-siyamalavarn, if you haven't already I would suggest looking into the KB article on Managing the AD Sync Tool. Looking into the Prerequisites for the AD Sync Tool on LDAP services and the LDAP/AD settings
Hope this helps!
2022-01-04 06:51 AM - edited 2022-01-04 06:52 AM
@ca-siyamalavarn I also see you have ticket #13104197 open, I would proceed to get support from our Support team as they can get this issue resolved for you! Let me know once you've come to a solution for this configuration!