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Hi, I'm running Linux Mint 20.3, and have been happily running Zoom 5.12.6 until this morning. I tried to join a city/community organization meeting, and received a message that I needed version 5.8.6 to be able to join the meeting. I tried to upgrade, but found nothing for Linux available past 5.12.6. When will 5.8.6 be available for Linux? Is there another way around this problem? Thanks in advance.
As noted in Zoom's Quarterly Lifecycle policy, 5.8.6 is the current global minimum version, but you do not need to upgrade to that version specifically. You just need to be on that version or higher. Upgrading to the latest (5.12.6) would fix the issue, as 5.12.6 is a higher version than 5.8.6.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
Same problem here using Mac where update is prevented since I couldn't even login with the same error message "Your app version needs to be 5.8.6 or higher to sign in..." already submit a ticket and hopefully it can be resolved. For the moment I could only join meeting through browser with very limited functionality.
I eventually got a response from Zoom support suggesting that I uninstall and reinstall Zoom manually. I did so, and then was able to successfully open a meeting again. Apparently, there is a buffer or cache that fills up, and this is the only way to empty it. A couple of other organizations I volunteer for have moved to Google Meet, which does not have this problem.