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2 zoom pro accounts needing different simulatanous meetings

ziggy29
Listener

Hi.  I bought a second zoom pro license last night and connected it to my account so I can handle payments.  I bought this so that 2 members of my team can both have separate zoom meetings at the same time.

 

Today when I logged in to have a meeting it said that I needed to end the meeting in progress.

 

There must be a setting so that there can be a meeting under each user name at the same time? Or do I need to disconnect the accounts and pay for them separately.

 

I am sorry if this has been asked before - I did search and could not find anything easily.

Thanks

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi ziggy29,

this is the explanation of meeting licensing for basic and pro licenses:

Usage examples of concurrent meeting limits

Below are some examples of how many meetings can be hosted in different account and license types:

  • John is a Basic user on his own personal free account.
    • He can schedule as many meetings as he wants, but can only have 1 meeting active at a time, regardless of if he is actually present in the meeting or not.
  • John has upgraded and is now a Licensed user on a Pro account. He invites Paul to his account as a Licensed user.
    • John can schedule as many meetings as he wants, but can only have 1 meeting active at a time, regardless of if he is actually present in the meeting or not.
    • Paul can schedule as many meetings as he wants, but can only have 1 meeting active at a time, regardless of if he is actually present in the meeting or not.
    • John and Paul's meeting limits are independent of each other, meaning they can both host a meeting at the same time, as long as they each schedule one of those meetings (as opposed to John scheduling and hosting them both). The same goes for other users on the account.

Hosting concurrent meetings – Zoom Support

 

thanks,  eliot