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Zoom Apps stopped working on macOS High Sierra

amit_m
Listener

The Apps tab on Zoom stopped working (within meeting or outside) on macOS High Sierra. It shows the following error:

Oops, we hit an unexpected error. Please contact the app developer for support.

Here's the screenshot of the error:

zoomapps.jpeg

This issue is only with our macOS High Sierra systems. "Apps" is still working in newer macOS versions and all our Windows systems.

System specs:

macOS High Sierra
Version 10.13.6
MacBook Air (13-inch, Early 2015)
Processor: 1.6 GHz Intel Core i5
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel HD Graphics 6000 1536 MB

1 ACCEPTED SOLUTION

ChrisO
Community Champion | Customer
Community Champion | Customer

Hi Amit_m,

 

I think this is a situation where you will want to contact Zoom support Submit a request – Zoom Help Center. The technical support team does not monitor this community.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

View solution in original post

1 REPLY 1

ChrisO
Community Champion | Customer
Community Champion | Customer

Hi Amit_m,

 

I think this is a situation where you will want to contact Zoom support Submit a request – Zoom Help Center. The technical support team does not monitor this community.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***