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We have a user that is requesting pre-approval for an app integration. These requests can be handled in the My Admin Dashboard of the Marketplace, but I cannot see the dashboard even though I am an admin of the account. I have attached pictures to show what my screen looks like vs what the Zoom support page shows (https://support.zoom.us/hc/en-us/articles/360032447812-Managing-the-Zoom-App-Marketplace). Is this a feature that needs to be turned on? Is there a level higher than admin that we need access to?
Hi @cmcdaniel524, thank you for posting for the first time and providing us with the details 🙂
When the user requested the app integration did you receive an email from email@example.com with further details about the request or did any admin on the account?
Keep me posted!
Zoom Community Team
In this case, please read over this article: Pre-approving and approving apps in Zoom App Marketplace
This article will go over the steps to pre-approving apps via the Zoom Marketplace.
I hope this helps!
Zoom Community Team