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Browse Backgrounds2023-08-31 07:46 AM
Hi! I've got a licenced account (Zoom OnePro) and I've read that with this one you can access Kahoot pro features.
However, I don't seem to find the way to let Kahoot understand that I have a Zoom Pro account.
It just keeps asking me to upgrade my Kahoot account every time I want to use a pro feature, even if I've opened Kahoot from the Zoom app a number of times and the emails are the same.
Can someone help me? Is there something to change on the Zoom settings?
Thanks in advanced!!
2023-09-06 01:42 PM - edited 2023-09-06 01:42 PM
Hey @Missjuli welcome to the community and thank you for your discussion! Doing some research and clarifying, are you referring to using Kahoot! 360 Presenter within Zoom and the Kahoot! marketplace app?
From the Zoom side, It looks like Kahoot! is an "Essential App" which you would need a Zoom OnePro plan type or better, which according to your discussion you seem to already have!
Testing out Kahoot! as an App in Meeting, I was prompt'd to login to Kahoot!, question though when you go to https://create.kahoot.it/auth/login are you still facing the issue of Kahoot! asking you to upgrade?
If so, this maybe a Kahoot! account issue, not a Zoom sided issue.