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Can not uninstall Zoom apps

Agastya_123
Listener

Hello I cannot uninstall any Zoom Apps, if I click uninstall it says 'Error: Network error'

1 ACCEPTED SOLUTION

I've looked into this and it seems the easiest way to resolve this would actually be do first reinstall Zoom again over the current installation and then do an uninstall after you have rebooted.  This should resolve that issue.  If it does not, then we will need to do a more manual uninstall, but would like to avoid doing that if we can.

 

Please install this version over your current installation and then uninstall.

 

https://zoom.us/download

 

Download from that URL.  This is the same version as what you currently have but it should repair the installation and then uninstall should work.

 

Thanks.

 

Have this answered your question? If so, don’t forget to mark the reply as an accepted solution!

Thanks!

View solution in original post

5 REPLIES 5

pieterbotes
Community Champion

Hi @Agastya_123 are you on Mac or Windows?

Thanks!

I'm in Windows

Thanks. Do you know the current version of the Zoom application?

Thanks!

My zoom version is 5.9.1

 

I've looked into this and it seems the easiest way to resolve this would actually be do first reinstall Zoom again over the current installation and then do an uninstall after you have rebooted.  This should resolve that issue.  If it does not, then we will need to do a more manual uninstall, but would like to avoid doing that if we can.

 

Please install this version over your current installation and then uninstall.

 

https://zoom.us/download

 

Download from that URL.  This is the same version as what you currently have but it should repair the installation and then uninstall should work.

 

Thanks.

 

Have this answered your question? If so, don’t forget to mark the reply as an accepted solution!

Thanks!