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participants' screen disappear

Jenn_1007
Observer

Hi. 

I use zoom for college class.

This kind of experience never happened before in other zoom classes.

Whenever I share my powerpoint screen, the participants' screen disappear.

When a student joined zoom, video panel pop out and disappear immediately.

I check the meeting control - "show video panel" but still nothing solved. 

Is it error? Should I reinstall Zoom? 

3 REPLIES 3

_Eduardo_
Observer

you have to put the mode side by side

Bri
Zoom Moderator

Thanks for sharing this solution @_Eduardo_ ! @Jenn_1007, to learn more about side-by-side mode check here 😃

_Eduardo_
Observer

😄