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Welcome to the Higher Education Community Forum!

The Higher Education community forum is a place for Zoom users to collaborate, seek support, and exchange knowledge in their success of using Zoom within the higher education industry.

Recent Activity

Use of Zoom in China for teaching

I have recently arrived in China and will have to start teaching my university classes online while in quarantine. I opened a Zoom account after I arrived in China, but I use a Virtual Private Network to have more access to the internet. Will Zoom wo...

Education plan expired?

It's Hankyung University in Korea.I think it's very wrong to stop the free license service without notice.The sudden suspension is causing a very serious impact on academic management.If there was a notice in advance, I could have prepared to purchas...

kim2 by Listener
  • 3 replies

Resolved! Education Plan

Hi, as shown in the picture below, the account profile shows that my account type is education. However, on the profile page, it shows that the account type is basic, and I do have a 40min limit when hosting a meeting.

YangLi_0-1634570190951.png YangLi_1-1634571075526.png
YangLi by Listener
  • 1 replies

Education plan expired?

Aloha,I have been using Zoom on a education plan from the University of Hawaii throughout the pandemic but it is suddenly kicking me off and asking me to upgrade. Did Zoom stop supporting these plans or is there a way I can renew it?Mahalo,Lane "Lane...

LaneSki by Listener
  • 1 replies

Missing Link to Email Link to My Class ??

I have been using Zoom to teach classes for several years -- there was always a link at the top of the page to enter email addresses and information about the session. That has disappeared -- WHY?????George Stewart, MD

Supporting for teachers in Vietnam

Teachers in Vienam are not supported with the policy "lifted the 40-minute meeting limit on free Basic accounts for K-12 schools". We have to pay money to buy accounts with ".edu" ending, such as I wonder if Zoom staff know about that? I...

Educause is 19 Days away! Are you going?

Hello All,Are you going to Educause? Us too! Please join us for a Reception on Wednesday Evening. Click this link for details and to RSVP for the Reception. Also, respond to this post so we can say hi while we are there. We look forward to hearing fr...

Pat_laMorte by Community Champion | Zoom Employee
  • 0 replies

Zoom Will Not Allow Me In

Our Professor put a lecture video on Zoom he gave us the passcode but this zoom will not take it. So I tried logging in with my University log in and it won't take that. Can someone tell me why this zoom does not work properly? How can I obtain the l...

Enabling & Disabling Virtual Background

I am using the Atem Mini Pro with 3 cameras. camera 1 is being used as my webcam and camera 2& 3 are used to show other products or obj. when switching to Cam 2&3 it is showing my virtual background which I do not want.Is there a keyboard shortcut or...

CBird2 by Listener
  • 1 replies
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