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Welcome to the Higher Education Community Forum!

The Higher Education community forum is a place for Zoom users to collaborate, seek support, and exchange knowledge in their success of using Zoom within the higher education industry.

Recent Activity

Resolved! several accounts on one email

Hi,Early on, I had an account with my company1 with email1 through SSO1. Then my company resigned their plan, turning email1 into a free account, and I got a new account with company2, email2 through SSO2. Then another company3 signed me up again wit...

Enable close caption

As someone who is hearing-impaired, I find it tiresome that I have to request hosts every time to enable close captions. Why is it not the default? It is discriminatory to place the burden of requesting this on hearing -impaired people, especially gi...

Pamlet by Listener
  • 777 Views
  • 4 replies
  • 2 likes

Captions for Recorded Classes

We've been recording our classes held over zoom, but since there is about fifteen minutes of filler time before each class begins, I've been editing them down on Vimeo. However, some of our students are hard of hearing, so I've been trying to add cap...

sbeatty by Listener
  • 334 Views
  • 1 replies
  • 0 likes

App Expenses?? (Specifically Kahoot)

I am employed as a supplemental instruction leader at a university. I want to use the Kahoot! app through zoom to make my sessions more accessible to students who only have one device to connect with me. Right now, my administration has to approve an...

Resolved! URGENT: I'm a student who needs her account unbanned

I have a personal zoom account and one linked to my university. The university one has some of premium features I think but I'm not entirely sure since I cannot access it anymore. I had a group presentation that required recording. I was using zoom t...

Switching screens in touch screen mode on laptop

So when I am viewing a class on zoom and a teacher switches from camera mode to screen share mode and vice versa, if my laptop is flipped into touch screen mode it will bring me to the start menu. Every time I have to manually switch it back which ca...

Tiamo11 by Listener
  • 319 Views
  • 1 replies
  • 0 likes

2 Questions

Hello! Are there any accommodations on Zoom for hearing or visually impaired?? Also, how do I decrease my video storage??

40 Minute Time Limit - Education Account

Hi! For the past year, I was using my school account with Zoom to no issues. 2 weeks ago, I saw the 40 minute time limit flash. This week and last week, it was removed. Does anyone know why it would be on/off? Just don't want any unexpected surprises...

KGG88 by Listener
  • 1241 Views
  • 1 replies
  • 0 likes

Reshowing Amazon Video for a Class

Hello, I have a question to which I'd appreciate someone's responding. I teach a business course to college students, and I wanted to show an excerpt from the video "House of Games," which is on Amazon. When I tried to show the video, the sound came ...