Higher Ed
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Welcome to the Higher Education Community Forum!

The Higher Education community forum is a place for Zoom users to collaborate, seek support, and exchange knowledge in their success of using Zoom within the higher education industry.

Recent Activity

Poor Network Quality

I've had a number of reports of network issues lately, all on our campus system. We've determined that Wi-Fi6 capable devices have significant driver issues that cause inconsistent network connectivity and a poor Zoom experience. Has anyone had the s...

sweile by Listener
  • 1 replies

Resolved! problem with download

Hello,My zoom crashed while downloading the recording and I can't find the recording on my computer. Is there any way to recover it?Thanks.

JJH by Listener
  • 1 replies

Basic Plan Time Limit

As an educator, we use Zoom for our virtual classes with the Basic Plan. We've heard rumors that the Basic Plan will not longer be supporting unlimited time in 2022. Can you please confirm or deny this rumor? I'm hoping it is denied.

Compartilhamento tela cheia

Quando estou apresentando slides no modo apresentação, não aparece para os participantes a mudança de slides. Eles só conseguem visualizar o primeiro slide, enquanto para mim está passando normal.Alguém sabe como resolver isso?Grata

Sânia by Listener
  • 1 replies

Resolved! several accounts on one email

Hi,Early on, I had an account with my company1 with email1 through SSO1. Then my company resigned their plan, turning email1 into a free account, and I got a new account with company2, email2 through SSO2. Then another company3 signed me up again wit...

Enable close caption

As someone who is hearing-impaired, I find it tiresome that I have to request hosts every time to enable close captions. Why is it not the default? It is discriminatory to place the burden of requesting this on hearing -impaired people, especially gi...

Pamlet by Listener
  • 4 replies

Captions for Recorded Classes

We've been recording our classes held over zoom, but since there is about fifteen minutes of filler time before each class begins, I've been editing them down on Vimeo. However, some of our students are hard of hearing, so I've been trying to add cap...

sbeatty by Listener
  • 1 replies

App Expenses?? (Specifically Kahoot)

I am employed as a supplemental instruction leader at a university. I want to use the Kahoot! app through zoom to make my sessions more accessible to students who only have one device to connect with me. Right now, my administration has to approve an...

Resolved! URGENT: I'm a student who needs her account unbanned

I have a personal zoom account and one linked to my university. The university one has some of premium features I think but I'm not entirely sure since I cannot access it anymore. I had a group presentation that required recording. I was using zoom t...

Switching screens in touch screen mode on laptop

So when I am viewing a class on zoom and a teacher switches from camera mode to screen share mode and vice versa, if my laptop is flipped into touch screen mode it will bring me to the start menu. Every time I have to manually switch it back which ca...

Tiamo11 by Listener
  • 1 replies