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Education Plan

YangLi
Observer

Hi, as shown in the picture below, the account profile shows that my account type is education. However, on the profile page, it shows that the account type is basic, and I do have a 40min limit when hosting a meeting. 

 

 

 

YangLi_0-1634570190951.png

 

YangLi_1-1634571075526.png

 

 

1 ACCEPTED SOLUTION

Rupert
Collaborator

Hi @YangLi 

 

The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

 

If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.

 

View solution in original post

1 REPLY 1

Rupert
Collaborator

Hi @YangLi 

 

The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

 

If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.

 

View solution in original post