you cannot start your video becasue the host has stopped it

[stevecoldi]

I have setuo breakouts in zoom meetings using webinars but panelist or alterntaves hosts who join cannot use video. The message they get is: "you cannot start your video because the host has stopped it".

As host i cannot find a sitting anywhere to resolve this and am desperate as have any event coming up very soon. 

[ccameron]

@stevecoldi,

When in the webinar, you'll want to click the "participants" tab on the bottom toolbar. Then click the 3 dot ellipses to show additional options.

-There will be an option to allow panelists to start video. Ensure that is enabled. Photo attached.

Additional info below:

https://support.zoom.us/hc/en-us/articles/115004834466-Managing-attendees-and-panelists-in-a-webinar...

Hope this helps. If this answers your question, please accept as solution.