Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.Learn more and join
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I had my first Webinar session assisting a client who checked the "Enable Host control of panelist appearance" box and indicated they had set everything up in advance.
It appeared perhaps that two panelists had shared registration information, and the Host and her assistant may have also both logged in from the same URL attached to the Assistant's login. The Name Tags were duplicates, and of course changing the Display Name via the Rename menu doesn't change the Name Tag info... so after some confusion, the Name Tag info was changed under the new "Change Panelist Appearance" menu item.
Unfortunately the Cloud recording had already been started... and all of the Cloud recordings have the duplicated (unmodified) information on the Host and one of the speakers. These were modified at the beginning of the webinar and were displayed correctly for Panelists and Attendees!
It's like that information is passed down to the Cloud recorder in advance, and any change to the Panelist Appearance info online is not communicated to the recording system.
Has anyone else used "Enable Host control of panelist appearance" and had issues with the recorded Name Tags?
I ran a test in a fresh webinar with different -- but similarly puzzling -- results. I started the webinar with one set of information, then started the recording. Then, while recording was still active, I changed the information in the Name Tag, and soon after stopped the recording. The NEW information was displayed for my Name Tag from the beginning of the recording.
So while I'm still confused as to what actually happened... I know that changing the Name Tag info during the Webinar is not reflected on the recording in a timely manner. Maybe it's designed to always pick up "the latest info" and put that on the Cloud Recording throughout. I'm searching for documentation on this. If you find something, please let me know.