You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-08-02 06:59 PM - edited 2022-08-02 07:07 PM
I had my first Webinar session assisting a client who checked the "Enable Host control of panelist appearance" box and indicated they had set everything up in advance.
It appeared perhaps that two panelists had shared registration information, and the Host and her assistant may have also both logged in from the same URL attached to the Assistant's login. The Name Tags were duplicates, and of course changing the Display Name via the Rename menu doesn't change the Name Tag info... so after some confusion, the Name Tag info was changed under the new "Change Panelist Appearance" menu item.
Unfortunately the Cloud recording had already been started... and all of the Cloud recordings have the duplicated (unmodified) information on the Host and one of the speakers. These were modified at the beginning of the webinar and were displayed correctly for Panelists and Attendees!
It's like that information is passed down to the Cloud recorder in advance, and any change to the Panelist Appearance info online is not communicated to the recording system.
Has anyone else used "Enable Host control of panelist appearance" and had issues with the recorded Name Tags?
I ran a test in a fresh webinar with different -- but similarly puzzling -- results. I started the webinar with one set of information, then started the recording. Then, while recording was still active, I changed the information in the Name Tag, and soon after stopped the recording. The NEW information was displayed for my Name Tag from the beginning of the recording.
So while I'm still confused as to what actually happened... I know that changing the Name Tag info during the Webinar is not reflected on the recording in a timely manner. Maybe it's designed to always pick up "the latest info" and put that on the Cloud Recording throughout. I'm searching for documentation on this. If you find something, please let me know.