Problem with Attendee Report for webinar

I need to find out who actually attended a recent webinar my association hosted. When I generate the Attendee report for the webinar, the csv file includes everyone who registered rather than attendees. Furthermore, in the first column labeled "Atten...

Seeking experience of using Zoom Events

Hi All I have been trying to get to grips with Zoom events as I think it has huge amounts of potential. But I am not finding it very intuitive. I am working with a client trying to decide between this an another platform and would like to hear any ex...

Some of my registration list is fail to send to my email

Hi Zoom support, As my webinar is coming soon, previously I set a rule that anyone registered will send a notification email to our company email address, but recently about 70% of registration are missed. Also, the registration record insides zoom i...

Changing the authentication Mailbox

Hi, I have a Zoom account, and the mailbox has been canceled. I need the verification code when I log in. Can the mailbox of this ZOOM account be modified？

Changing screen view during presentation

Hi Is there any way to change the screen view during a presentation with shared screen. Example: to zoom on a specific aspect of the slide and then zoom back. I use Google slide to present. Thanks! Alain

Event Survey

A few members of my organization did a dry run of the event we are having this next week and we could not figure out how to get the Event Survey we created to show up. When does this appear? How can we ensure that the survey appears for all of our at...

Can I turn off the Panelist reminders?

Q&A Moderation in a Webinar

Do Zoom Webinars support a moderator reviewing and selecting questions that are then promoted to panelists? Ideally the panelists would only see the questions that have been screened and not the entire Q&A dialog.

Finding number of Registrants for upcoming Webinar

How do I monitor the number of registrants for an upcoming Webinar?

Suddenly not receiving notification emails for purchased Smithsonian programs

As a regular attendee of Smithsonian Resident Associate programs hosted via Zoom I had until the beginning of March 2022 been receiving notification emails with links to join said programs beginning about 2 weeks before each one. Since then, I have r...