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Audio (sound/voice)

When attending zoom events, link/invite is in Facebook, I can't hear the presenter or others in the zoom event, or sometimes the speaker's voice is warbled. I test my audio (video and microphone) prior to each session and everything is working as exp...

Formatting Session data in CSV for upload into Zoom Event

Seeking a sample CSV file for Session uploads into events. The help page on this topic is not specific enough. I'd like to see an example sheet. Some of the problems I've working through:1. If your session start or end time is on a date outside the s...

Kicking out all Webinar Attendees at once

My colleagues and I host a webinar series. At the end of the presentation, we often need to talk with the speakers without attendees being able to hear or see us. Is there a way to force exit all the attendees at once, leaving only the hosts and pane...

Impossible second registration with (custom) fields not populated

People register for our webinars using our website which uses the JWT API. The registrations always includes name email and 1 custom field which use information from our database. This normally works perfectly but at our latest webinar it turns out t...

Participant controls changed and video setting lost

I joined an AbilityNet webinar today - seeing someone else's desktop and the presenters gallery only was shown.I could see the presenters, and presenter's slides & audio were fine. The usual participant control toolbar was different: No video on/off ...

How to change user name in webinar and keep all the template he have ?

I AllHow to change user name in webinar and keep all the template he have ?

Selecting Which Sessions to Stream to Lobby

Hello! I have a conference set up through Zoom Events and I have the setting turned on that allows me to stream sessions to the Lobby. Is there a way to set up which ones get streamed there? I would only want the Keynotes. Thanks!

Closed captioning integration with Rev.com

Hi! We're trying to enable live auto closed captioning with Rev.com for Zoom webinar. We're already using Restream for livestream to our FB and YouTube pages and launch this when we begin our webinar. We cannot add Rev to the Restream platform becaus...

Resolved! Attendees

There seems to be a problem with attendees showing up in the "managed attendees" dashboard. I am aware of registrations and have print screens...need urgent support

Webinar Registration Canceled?

Some people are registering for our event tomorrow and most are getting an email that they are registered and then that their webinar registration is canceled. It is happening right after they register. We are not denying registration from other coun...

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Audio (sound/voice)

Formatting Session data in CSV for upload into Zoom Event

Kicking out all Webinar Attendees at once

Impossible second registration with (custom) fields not populated

Participant controls changed and video setting lost

How to change user name in webinar and keep all the template he have ?

Selecting Which Sessions to Stream to Lobby

Closed captioning integration with Rev.com

Resolved! Attendees

Webinar Registration Canceled?

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