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Zoom invitation | wrong sender email address

Sabine2
Listener

Hi, when I am sending Zoom invitations for meetings via my business account, the recipients get the invitation with my private email address. But I have never put my private email address in my business Zoom account. When I change it manually, the recipients do not get the invitation. I am loss. Can anyone help? 

2 REPLIES 2

J-Zoom-ATL
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Sabine2 Invitations are handled through your calendar/email service you are using to send these invitations. You'll want to check what email you are logged into and sending from. 

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b1j
Listener

I'm spending all morning trying to fix this same problem.  It's a giant runaround.  No one at Zoom knows how to fix it, and the bots are less than useless.