Zoom Event Ticket rearrange

[dlorimer]

Hello,

I am looking to add and rearrange my tickets so that they appear in a more logical order. I cannot seem to find a way to change the order (which comes first, second, etc.). Is there a method to do this, or do I need to delete the existing tickets and then create them in order?

Thank you

[dlorimer · Accepted solution]

In case anyone has this issue. I did hear back from support and this is the message they gave me. Basically, what I did was change the time of the start sale 15 minutes after the last and the order was correct.

The tickets are arranged in the following way:

• Available tickets will be shown in front of sold-out tickets
• Within the available tickets, will be sorted by sale start time
• If the sale start time equals, it will be sorted by price.
• If the price equals, it will be sorted randomly.
 
Do take note that the ticket name is not taken into consideration when sorting them.