Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I've been with ZOOM since 2020 and had absolutely no issues with conducting my classes until this morning.
Halfway through my class, ZOOM disconnected me. It took me a few minutes to logout and login. Luckily, my students are very loyal and were still there when I logged back, but it caused me a great deal of stress and I don't need this to happen again.
My account is paid to date. My device was charged 100%. I had no WiFi issues. What went wrong?
There are occasionally issues with connectivity or a server malfunction, but these are rare in and around the Zoom infrastructure. If any of the links in the Internet chain between your device and Zoom experience an outage, you'll be temporarily disconnected, but the Zoom application will continue attempting to connect for some time, usually 2-3 minutes in my experience.
The fact that your students were still online when you returned is a good indication that Zoom's servers and infrastructure were not the issue, but something with your Internet connectivity. Hopefully this is a rare situation for you. I've had day-long Zoom events I've facilitated, and lost connectivity between 30 seconds and 6 minutes... every time, the problem has been with my Internet Service Provider.