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Webinar registration links - no tumbnail preview

StratbaseADRi
Listener

Hello,

 

Has anyone ever encountered an issue with sharing the registration links? I followed the specifications of the banner but when I share the link to my colleagues it only shows this:

 

Screen Shot 2023-04-03 at 2.18.13 PM.png

 

In the past, we have never encountered this issue. The uploaded banners always show up.

 

Is there a workaround for this? If so, what can we do to troubleshoot this?

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